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Net Promoter Score (NPS) survey template

The classic two-question NPS survey: the 0–10 recommendation question plus a follow-up asking why.

Best for: Measuring customer loyalty over time · 3 questions · ~1 min to complete

Questions in this template

Preview only. Fields are not interactive.

  1. NPS

    1. How likely are you to recommend us to a friend or colleague?

    0 = Not at all likely, 10 = Extremely likely

    012345678910
  2. Long text

    2. What is the main reason for your score?

    Type your answer…
  3. Yes / No

    3. May we contact you about your answer?

    YesNo

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